We are excited to inform you of our new Customer Relationship Management (CRM) system that will help us enhance your membership and program experience. This new technology will improve how we serve you, making it easier to access all the YMCA programs and services you enjoy most, manage your account, and easily view your payment history and due dates!
Launch Date & Temporary Service Interruption
Our new CRM system officially went live on November 4, 2024.
Online program registration for youth and adult programs, along with other features on our current CRM will be unavailable from October 28 – November 24. If you would like to register for a Late Fall Program (Late Fall session runs 10/28 – 12/22) please visit your local YMCA location. Registration for our Winter 2025 programs will be available online for members beginning on November 25 in our new system. Registration for non-members will begin December 16.
Billing Date Change
Starting in November, we will also be updating the automatic membership draft date to the 5th of every month. This change will go into effect with your Membership payment in November. Child Development program drafts will remain on Mondays per existing payment plans.
Thank you for your patience as we improve our services! For more information visit our Frequently Asked Questions or contact a Y center.
Meaningful Membership – good for you, great for your community
Your Y membership comes with so many great benefits, from improving your overall health and well-being to fun activities for the whole family! But your membership is also meaningful because it’s not just something good for you, it’s something greater for the community you share with those around you.
Our commitment to youth development, ending hunger, healthy living, social responsibility and social justice includes working locally to focus on empowering young people, improving health and well-being, and inspiring action in and across our communities. And it all starts with you and your meaningful membership.
Meaningful Membership – good for you, great for your community
Your Y membership comes with so many great benefits, from improving your overall health and well-being to fun activities for the whole family! But your membership is also meaningful because it’s not just something good for you, it’s something greater for the community you share with those around you.
Our commitment to youth development, ending hunger, healthy living, social responsibility and social justice includes working locally to focus on empowering young people, improving health and well-being, and inspiring action in and across our communities. And it all starts with you and your meaningful membership.
Join us in spreading hope and joy this holiday season by supporting the YMCA’s Season of Giving! Your donation will help us provide essential programs and services to those in need—creating brighter futures and stronger communities. Together, we can make an impact that lasts well beyond the holidays.
Book your group exercise or water fitness classes, find up-to-date class schedules and descriptions, and who will be leading the classes. Download our helpful guide to access and use the platform.
Register for swimming programs, youth sports and leagues, and community health courses here! Download our helpful guide to access and use the platform.
Book your group exercise or water fitness classes, find up-to-date class schedules and descriptions, and who will be leading the classes. Download our helpful guide to access and use the platform.
Register for Programs
Register for swimming programs, youth sports and leagues, and community health courses here! Download our helpful guide to access and use the platform.
The YMCA of Greater Boston app works as your membership card, provides class schedules, social media platforms, fitness goals, and center challenges - and links to many of your favorite fitness tracking devices. Download it now for Apple or Android devices.
Update your membership online, or request assistance through our Inquiry form.
YGB Mobile App
The YMCA of Greater Boston app works as your membership card, provides class schedules, social media platforms, fitness goals, and center challenges - and links to many of your favorite fitness tracking devices. Download it now for Apple or Android devices.
Health Services
Interested in having a fitness expert build a plan to help you improve your health and fitness — and hold you to your goals? Sign-up today.
There are 13 YMCA locations throughout Greater Boston. Learn more about your favorite centers including contact information, physical address, upcoming events, weather-related updates and much more!
YMCA Overnight Camps are so fun but space is limited, sign your child or teen up here. Download the full guide to help access and use the platform.
Y Experience & Community Support Center
Have a question? We have answers! Request a callback from a knowledgable representative from the Y Experience and Community Support Center.
Membership Inquiry Form
Schedule a center tour, request a day pass or update your membership by completing our inquiry form and someone will reach out to you.
Y Center Locations
There are 13 YMCA locations throughout Greater Boston. Learn more about your favorite centers including contact information, physical address, upcoming events, weather-related updates and much more!
YMCA CRM System Update: Frequently Asked Questions (FAQ)
We are transitioning to a new Customer Relationship Management (CRM) system to improve your membership experience. It will make managing your account, accessing programs, and viewing payments easier. With less time spent on administrative tasks, we can spend more time with YOU!
The new CRM will officially go live on November 4, 2024.
Yes, the current CRM system will be unavailable from October 28 to November 3, 2024. However, our team will still be available in person to help with class registrations and other inquiries during this period.
Our mobile app, and the ability to register for group exercise and water exercise registration will function as normal.
You can still reach out to us for help during the transition. Please visit your local YMCA or reach out via ymcaboston.org/contact.
Yes, starting in November, the automatic draft date for membership will move to the 5th of each month. This will take effect with your payment in November.
Child development program payments will continue on Mondays per existing payment plans.
Yes, starting on December 2, automatic billing for our families in our Afterschool and Early Education programs will be changing to Mondays weekly and no longer will there be monthly or bi-weekly option.
Note that because of the unavailability of our system, you will not be billed the week of October 28 but will be billed twice on November 4.
No, the new CRM will be in place and families can expect to register as planned.
The new CRM system is built with enhanced security features to ensure your personal information stays safe.
From helping us to build brighter futures for Boston’s youth, to working to end hunger, to improving health and wellness and demanding equity for all, it’s easy to find your motivation for giving to the YMCA of Greater Boston. You’re not just doing something good for yourself, you’re contributing to the greater good of everyone in Boston.
Building bright futures
Ending hunger
Improving community health
removing barriers to stability
demanding equity for all
5 AREAS OF IMPACT
From helping us to build brighter futures for Boston’s youth, to working to end hunger, to improving health and wellness and demanding equity for all, it’s easy to find your motivation for giving to the YMCA of Greater Boston. You’re not just doing something good for yourself, you’re contributing to the greater good of everyone in Boston.
Explore all the fitness classes and reserve a space by logging into Motionvibe. Get your blood pumping with classes like HIIT and Zumba or tap into your mindfulness with yoga, Barre or Pilates.
Water Fitness classes are an excellent choice to give your heart and muscles a great workout. The Y offers a range of Water Fitness classes, find the perfect one for you by logging into Motionvibe!
Explore all the fitness classes and reserve a space by logging into Motionvibe. Get your blood pumping with classes like HIIT and Zumba or tap into your mindfulness with yoga, Barre or Pilates.
Water Fitness classes are an excellent choice to give your heart and muscles a great workout. The Y offers a range of Water Fitness classes, find the perfect one for you by logging into Motionvibe!
Explore all the fitness classes and reserve a space by logging into Motionvibe. Get your blood pumping with classes like HIIT and Zumba or tap into your mindfulness with yoga, Barre or Pilates.
Water Fitness classes are an excellent choice to give your heart and muscles a great workout. The Y offers a range of Water Fitness classes, find the perfect one for you by logging into Motionvibe!
