Salesforce & Membership Support Salesforce & Membership Support

Salesforce & Membership Support

This page is your resource for all account-related inquiries, including billing, program enrollments, and membership details. Whether you need help updating your information, understanding your charges, or signing up for a class, we’ve got you covered.

What We Can Help You With:

  • Account Help: How to manage your YMCA membership and personal information
  • Billing Support: Answers to common payment questions and assistance with billing issues
  • Program Enrollments: Help with registering for the programs you are interested in

If you can’t find what you’re looking for, feel free to contact us via the form below for personalized help. We’re here to ensure your YMCA experience is smooth and enjoyable!


Member Support Form

Please fill out the form below and one of our team members will reach out to you to assist with your question or concern. Once you submit this form you will be brought to our Salesforce FAQ’s.

GROUP FITNESS CLASSES

Group Exercise
+ Book Weekly Schedule

Explore all the fitness classes and reserve a space by logging into Motionvibe. Get your blood pumping with classes like HIIT and Zumba or tap into your mindfulness with yoga, Barre or Pilates.

WATER FITNESS
+ Book Weekly Schedule

Water Fitness classes are an excellent choice to give your heart and muscles a great workout. The Y offers a range of Water Fitness classes, find the perfect one for you by logging into Motionvibe!

Programs
Locations
Adult Pickleball

Pickleball is a paddle sport that combines many elements of tennis, badminton and ping-pong and is also fun, social, and friendly.

Parkway Community
+ Book
Youth Sports
5-10 weeks

YMCA youth sports programs give kids the opportunity to learn and grow through a variety of exciting activities, including basketball, soccer, volleyball, and gymnastics. With experienced coaches and a focus on teamwork, sportsmanship, and fun, your child will develop athletic skills and confidence in a supportive, inclusive environment. Sign up today and let them thrive through the joy of sports at the Y!

Burbank
+ Book
Charles River
+ Book
Dorchester
+ Book
Huntington
+ Book
North Suburban
+ Book
Oak Square
+ Book
Parkway Community
+ Book
Roxbury
+ Book
Thomas M. Menino
+ Book
Waltham
+ Book
Wang
+ Book
Youth Swim Lessons
5-10 weeks

YMCA swim lessons for youth ages 6-12 provide a safe, fun, and engaging environment where kids build confidence in the water while learning essential swimming and water safety skills. Guided by trained instructors, participants progress through six swimming stages, focusing on techniques such as floating, stroke development, and endurance, all while fostering a love for swimming and lifelong water safety awareness.

Burbank
+ Book
Charles River
+ Book
Charlestown
+ Book
Dorchester
+ Book
Huntington
+ Book
North Suburban
+ Book
Oak Square
+ Book
Parkway Community
+ Book
Roxbury
+ Book
Thomas M. Menino
+ Book
Waltham
+ Book
Wang
+ Book

GROUP FITNESS CLASSES

Group Exercise

Explore all the fitness classes and reserve a space by logging into Motionvibe. Get your blood pumping with classes like HIIT and Zumba or tap into your mindfulness with yoga, Barre or Pilates.

WATER FITNESS

Water Fitness classes are an excellent choice to give your heart and muscles a great workout. The Y offers a range of Water Fitness classes, find the perfect one for you by logging into Motionvibe!

Programs
Locations
Adult Pickleball

Pickleball is a paddle sport that combines many elements of tennis, badminton and ping-pong and is also fun, social, and friendly.

Parkway Community
+ Book
Youth Sports
5-10 weeks

YMCA youth sports programs give kids the opportunity to learn and grow through a variety of exciting activities, including basketball, soccer, volleyball, and gymnastics. With experienced coaches and a focus on teamwork, sportsmanship, and fun, your child will develop athletic skills and confidence in a supportive, inclusive environment. Sign up today and let them thrive through the joy of sports at the Y!

Burbank
+ Book
Charles River
+ Book
Dorchester
+ Book
Huntington
+ Book
North Suburban
+ Book
Oak Square
+ Book
Parkway Community
+ Book
Roxbury
+ Book
Thomas M. Menino
+ Book
Waltham
+ Book
Wang
+ Book
Youth Swim Lessons
5-10 weeks

YMCA swim lessons for youth ages 6-12 provide a safe, fun, and engaging environment where kids build confidence in the water while learning essential swimming and water safety skills. Guided by trained instructors, participants progress through six swimming stages, focusing on techniques such as floating, stroke development, and endurance, all while fostering a love for swimming and lifelong water safety awareness.

Burbank
+ Book
Charles River
+ Book
Charlestown
+ Book
Dorchester
+ Book
Huntington
+ Book
North Suburban
+ Book
Oak Square
+ Book
Parkway Community
+ Book
Roxbury
+ Book
Thomas M. Menino
+ Book
Waltham
+ Book
Wang
+ Book