{"id":16322,"date":"2024-12-19T14:51:50","date_gmt":"2024-12-19T19:51:50","guid":{"rendered":"https:\/\/ymcaboston.org\/?page_id=16322"},"modified":"2025-05-07T16:10:18","modified_gmt":"2025-05-07T20:10:18","slug":"salesforce-support","status":"publish","type":"page","link":"https:\/\/ymcaboston.org\/es\/salesforce-support\/","title":{"rendered":"Salesforce Support"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-16322","page","type-page","status-publish","hentry"],"acf":{"content_builder":[{"acf_fc_layout":"full_width_content_over_image","background_image":"https:\/\/ymcaboston.org\/wp-content\/uploads\/2024\/12\/Front-Desk-YMCA-welcome-center-hero.jpg","mobile_background_image":"https:\/\/ymcaboston.org\/wp-content\/uploads\/2024\/12\/front-desk-hero-mobile.jpg","title":"Salesforce & Membership Support","content":"","show_book_button":"No","book_button_title_override":"","call_to_action_or_learn_more":"Learn More","call_to_action_text":"","call_to_action_link":"","open_link_in_new_tab":"No","drop_down_content":"","new_content":"No"},{"acf_fc_layout":"content","content":"<p>This page is your resource for all account-related inquiries, including billing, program enrollments, and membership details. Whether you need help updating your information, understanding your charges, or signing up for a class, we\u2019ve got you covered.<\/p>\n<p><strong>What We Can Help You With:<\/strong><\/p>\n<ul>\n<li>Account Help: How to manage your YMCA membership and personal information<\/li>\n<li>Billing Support: Answers to common payment questions and assistance with billing issues<\/li>\n<li>Program Enrollments: Help with registering for the programs you are interested in<\/li>\n<\/ul>\n<p>If you can\u2019t find what you\u2019re looking for, feel free to contact us via the form below for personalized help. We&#8217;re here to ensure your YMCA experience is smooth and enjoyable!<\/p>","background_color":"","text_color":""},{"acf_fc_layout":"content","content":"<form class=\"leadform__styling\" action=\"https:\/\/webto.salesforce.com\/servlet\/servlet.WebToCase?encoding=UTF-8&#038;orgId=00DHr000002jLeq\" method=\"POST\">\n<p><input type=\"hidden\" name=\"orgid\" value=\"00DHr000002jLeq\"><br \/>\n<input type=\"hidden\" name=\"retURL\" value=\"https:\/\/ymcaboston.org\/im-a-member\/#crmfaq\"><\/p>\n<h4>Member Support Form<\/h4>\n<p style=\"text-align:center;\">Please fill out the form below and one of our team members will follow up with you to assist with your request. Once you submit this form you will be brought to our Salesforce FAQ&#8217;s.<\/p>\n<div class=\"half-width-container\">\n<div class=\"half-width\">\n<label for=\"name\">Contact Name*<\/label><input  id=\"name\" maxlength=\"80\" name=\"name\" size=\"20\" type=\"text\" required \/><\/div>\n<p><\/p>\n<div class=\"half-width\">\n<label for=\"email\">Correo electr\u00f3nico*<\/label><input  id=\"email\" maxlength=\"80\" name=\"email\" size=\"20\" type=\"text\" required \/><\/div>\n<\/div>\n<p><\/p>\n<div class=\"half-width-container\">\n<div class=\"half-width\">\n<label for=\"phone\">Tel\u00e9fono*<\/label><input  id=\"phone\" maxlength=\"40\" name=\"phone\" size=\"20\" type=\"text\" required \/><\/div>\n<p><\/p>\n<div class=\"half-width\">\n<label for=\"center\">Center*:<\/label><select  id=\"00NPY000005ip8n\" name=\"00NPY000005ip8n\" title=\"Center\" required><option value=\"\">&#8211;None&#8211;<\/option><option value=\"Charlestown\">YMCA de Charlestown<\/option><option value=\"Dorchester\">YMCA de Dorchester<\/option><option value=\"Roxbury\">YMCA de Roxbury<\/option><option value=\"Waltham\">Waltham YMCA<\/option><option value=\"WangYMCAofChinatown\">Wang YMCA de Chinatown<\/option><option value=\"BurbankReading\">Burbank YMCA (lectura)<\/option><option value=\"CharlesRiver\">Charles River YMCA<\/option><option value=\"EastBoston\">YMCA de East Boston<\/option><option value=\"HuntingtonAve\">Huntington Ave YMCA<\/option><option value=\"NorthSuburban\">YMCA suburbana del norte (Woburn)<\/option><option value=\"OakSquare\">Oak Square YMCA<\/option><option value=\"ParkwayCommunity\">YMCA de Parkway Community<\/option><option value=\"ThomasMMenino\">Thomas M Menino YMCA (Hyde Park)<\/option><\/select><\/div>\n<\/div>\n<p><\/p>\n<div class=\"half-width-container\">\n<div class=\"half-width\">\n<label for=\"case_categories\">Case Categories*:<\/label><select  id=\"00NPY000005iLx7\" name=\"00NPY000005iLx7\" title=\"Case Categories\" required><option value=\"\">&#8211;None&#8211;<\/option><option value=\"Center Specific\">Center Specific<\/option><option value=\"Childcare\">Cuidado de ni\u00f1os<\/option><option value=\"Membership\">Afiliaci\u00f3n<\/option><option value=\"MemberConcerns\">Member Concerns<\/option><\/select><\/div>\n<p><\/p>\n<div class=\"half-width\">\n<label for=\"case_type\">Case Type:<\/label><select  id=\"00NPY000005irAb\" name=\"00NPY000005irAb\" title=\"Case Type\"><option value=\"\">&#8211;None&#8211;<\/option><option value=\"Aquatics Programming\">Aquatics Programming<\/option><option value=\"Billing\">Billing<\/option><option value=\"Cancellation Request\">Cancellation Request<\/option><option value=\"Child watch\">Child watch<\/option><option value=\"Family Programming\">Family Programming<\/option><option value=\"Hold Request\">Hold Request<\/option><option value=\"Registration support\">Registration support<\/option><option value=\"Request\">Request<\/option><option value=\"Schedule\">Schedule<\/option><option value=\"Termination Request\">Termination Request<\/option><option value=\"Youth Sports\">Deportes juveniles<\/option><\/select><\/div>\n<\/div>\n<p><\/p>\n<div class=\"half-width-container\">\n<div class=\"half-width\"><label for=\"subject\">Subject*<\/label><input  id=\"subject\" maxlength=\"80\" name=\"subject\" size=\"20\" type=\"text\" required \/><\/div>\n<\/div>\n<p>\n<label for=\"description\">Description<\/label><textarea name=\"description\" style=\"width: 100%\"  type=\"text\" wrap=\"soft\"><\/textarea><\/p>\n<p><input type=\"hidden\"  id=\"external\" name=\"external\" value=\"1\" \/><\/p>\n<p><input type=\"submit\" name=\"submit\"><\/p>\n<\/form>","background_color":"#ededed","text_color":""}]},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - 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