Management Team

Kevin Washington, President & CEO

Kevin Washington is the 12th president and chief executive officer (CEO) of the YMCA of Greater Boston, America’s first YMCA.  As President of the Greater Boston Y, Washington has re-energized the organization launching a new strategic planning process, reducing membership rates across the Association to provide greater access to Y services for all, increasing diversity and engagement among the board of directors to better reflect the Greater Boston community, and implementing a childhood education quality initiative to benefit the thousands of children and families the Y serves throughout Eastern Massachusetts.

Prior to joining the Y of Greater Boston in 2010, Washington served as the President and CEO of the YMCA of Greater Hartford for ten years.  Under his leadership in Hartford, the Y invested more than $60 million to expand and develop eight facilities and camps.  He also grew the Greater Hartford Y Board by 40 new volunteers.

Washington has provided leadership for many national YMCA initiatives including serving on the YMCA of the USA (Y-USA) Board of Directors.  He is the current chair of the newly-formed YMCA North American Network (YNAN), as well as chair of the Y-USA CEO Advisory Committee.  Kevin is immediate past chair of the Association of YMCA Professionals (AYP) Board of Directors.  He is also an active member of the Alliance of Massachusetts YMCAs Executive Committee and the chair of the Alliance of Massachusetts YMCAs Summer Learning Loss Committee.  In addition, he has been a member of a number of important national YMCA initiatives including the National Diversity Initiative, Aquatics Safety Task Force, and the National Mentorship Program to support young YMCA leaders. 

Washington currently serves on the board of the Providers’ Council and is a member of the board of overseers for Beth Israel Deaconess Medical Center.  He is also a member of Sigma Pi Phi Fraternity Beta Beta Boulé.

Washington earned a bachelor of arts from Temple University.

Ann C. Tikkanen, Executive Vice President, Chief Financial Officer

Ms. Tikkanen has served as Senior Vice President since October 1996. She is responsible for overseeing full-service finance, a direct reporting staff of 12 culturally diverse professionals, contract administration, and insurance at the Y and its related business entities including Huntington Affordable Housing Limited Partnership, YMCA Shared Services, Inc. (a corporation she assisted in founding in 2001) and the newly established YMCA of Greater Boston Realty Corporation (for the special purpose of utilizing new markets tax credit financing). Ann employed a number of first-ever financing techniques to support growth, automation, and facility renovation raising over $35 million in capital to date.

Ms. Tikkanen currently serves as a board member of the Massachusetts Bay Self-Insured Group for local nonprofits. She also served as chair of the North American Urban Group (CFO Group) YMCAs. Ms. Tikkanen has more than twenty-five years of financial management experience at primarily technology companies including Prime Computer, Wang Labs, and Symbolics. Ms. Tikkanen was born in Jamaica Plain, received her Bachelor of Science Degree in Finance from Northeastern University and her MBA from Babson College. 

 

Natalie Norton, Senior Vice President, Operations

Ms. Norton joined the YMCA of Greater Boston as a Senior Vice President of Operations, Medically Based Wellness and Programs in April 2011. Ms. Norton is a career YMCA employee, and joins the Y from the YMCA of the USA, where she was the Associate Resource Director for the largest YMCAs in the United States. She provided strategic planning leadership, visioning and operational assessments for YMCAs in Pittsburgh, Greensboro and Providence, among others. Prior to that, she served at the South Shore YMCA as Vice President of Operations, and Executive Director of the YMCA at Mill Pond. In this capacity, Ms. Norton led a $9 million building renovation, grew membership, and met or exceeded annual campaign goals each year. As part of a five member team from the South Shore Y, she served as the Interim Executive Director of the Cape Cod YMCA, where she assisted with reorganization to prevent the Y from closing. Natalie received her Bachelor of Science in Physical Education and Health Fitness from Springfield College.
 

Mark Dengler, Executive Vice President, Operations

Mr. Dengler joined the YMCA of Greater Boston as a Senior Vice President of Operations, Marketing & Membership in April 2011. Mr. Dengler is a nationally recognized YMCA executive with extensive experience in directing urban, suburban and rural YMCAs of all sizes and diversities. For the last few years he served as Vice President for Sales and Service for SEER Analytics LLC, a YMCA research partner. Mr. Dengler was the Vice President of Special and New Initiative at the YMCA of Middle Tennessee in Nashville, where he opened two new sites that exceeded all membership goals established. As the Group Vice President/Executive Director at the YMCA of Metropolitan Los Angeles, Hollywood Wilshire YMCA, he established this Y as the charity of choice in the community, dramatically increased financial development and doubled membership. Mr. Dengler served on the board of the Association of YMCA Professionals (AYP) and has authored several articles for AYP’s Perspective Magazine. Mr. Dengler received his Bachelor of Science in Kinesiological Sciences of Physical Education with an emphasis in Dance from the University of Maryland.
 

Harold Sparrow, Senior Vice President, Operations

Mr. Sparrow has served as the Senior Vice President of Operations for the YMCA of Greater Boston since February 2011. Mr. Sparrow oversees and manages operations at our city YMCAs. Previously, Harold served as the Senior Vice President of Development for the YMCA of Greater Boston, Executive Director of the Black Ministerial Alliance and the Executive Director of the Roxbury Family YMCA. Prior to his YMCA career, Mr. Sparrow held positions at the Medical Foundation and the Urban League of Eastern Massachusetts. He began his career as the Athletic Director for the Jackson/Mann Community School in Allston in 1987.

Mr. Sparrow is a vice president of Save the Harbor, Save the Bay; vice president of the Board of Trustees for the Children's Museum; and former co-chair of the Municipal Harbor Planning Committee. He has been honored with the African American Achievement Award by the City of Boston, as well as the Golden Triangle Award from the YMCA Professional Society. He also served as a member for the Governor's Commission on Criminal Justice Innovation and as a class president of the YMCA Black Achievers. Mr. Sparrow graduated from Tufts University and received his Masters in Education from Cambridge College.
 

Kelley Rice, Senior Vice President, Development & Communications

Ms. Rice has served as the Senior Vice President of Development & Communications for the YMCA of Greater Boston since February 2011. She oversees the branding, marketing, communication and financial development strategies for the Y, its 16 branches and related programs. Her responsibilities include the development, review and oversight of all communication, marketing and social media outreach strategy; media relations; cultivation for support from business and civic partners; and, public policy at the local, state and federal level.

In addition, Ms. Rice is a registered lobbyist in Massachusetts for the Y. Previously, Ms. Rice served as the Vice President of External Affairs for the YMCA of Greater Boston and as communications director for the City of Boston’s Chief Economic Development Officer and Boston Redevelopment Authority. Prior to joining Mayor Thomas M. Menino’s Administration, she served as the communications director for the Massachusetts Industrial Finance Agency. She received her Bachelor of Science Degree in Communications and Public Relations from Boston University.

Amy Turner, Senior Vice President, Child Development & Out of School Time Programming

Currently, she is the Senior Vice President for Child Development and Out of School Time Programming providing leadership to the Greater Boston Y’s new Blueprint for Child Achievement.  Prior to her current role, she served as the Executive Director of the North Suburban YMCA in Woburn, hosting over 10,000 members annually!  Under her leadership, the early education and after school programs at the North Suburban Y were recognized by the City of Boston, achieved NAEYC accreditation, and have consistently demonstrated the ability to connect family and community in an innovative way.  She also provided leadership to the Y of Greater Boston’s Aquatic Safety and Quality Initiative.   
Turner had the opportunity to serve as an AmeriCorps Member in the program’s inaugural year, 1994.  Her year of service was with the YMCA of Greater Boston, where she engaged teens in community service through Youth Volunteer Corps. 
Turner received her BA from Wheelock College.
 

 

Edward Dahlstedt, Vice President, Property Management

Mr. Dahlstedt has served as Vice President of Facilities since 1999. He has more than 30 years experience in property management. Prior to the Y, he served as the Building Manager for Harvard University from 1981 to 1998 and as the General Manager for Harvard University Real Estate. From 1978 to 1981, he was the Building Manager at the Massachusetts Institute of Technology. Mr. Dahlstedt received his Bachelor of Arts in Business Administration from Suffolk University.
 

Paul Mantell, Vice President, Human Resources

Mr. Mantell joined the YMCA of Greater Boston as the Vice President of Human Resources in March 2008. He comes to the Y with over 25 years of management and human resources leadership experience.

Prior to joining the YMCA, Mr. Mantell was the Vice President of Human Resources at Unidine Corporation, a 75 unit health care dining services management company based in Newton. Before that Mr. Mantell was HR Director for UNICCO Service Company, a leading facilities maintenance firm. Paul's earlier career experience includes fourteen years with large retail chains (Filene's and Marshall's) and six years in the technology sector with Arch Wireless. Mr. Mantell received his Bachelor of Science degree in Business Administration from Northeastern University in 1982.

Craig Schultze, Vice President of Information Services

Mr. Schultze has served as Vice President of Information Services since January 2012.  Mr. Schultze started his career with the YMCA of Greater St. Louis, where he served in aquatics, camping and teen programs.  In 1988, he became the Finance Director for the MetroWest YMCA in Framingham where he served until 1994, when he became the Charles River Branch Executive for the YMCA of Greater Boston.  In 2000, Mr. Schultze became the founding Executive Director of YMCA Shared Services, a group purchasing organization for YMCAs.  Mr. Schultze returned to the YMCA of Greater Boston in 2004 as Sr. Director of IS and Finance.

Mr. Schultze serves on the Chapter 4 Association of YMCA Professionals Board and has been very active in AYP over the years.  He has served on his towns Finance Committee for 15 years, six as chairman.  He is a graduate of the University of Missouri, St. Louis, with his Bachelor of Science in Business Administration, with a minor in Computer Engineering.